Responsibilities include:-
- At least 5 years of IT experience including managing 50 plus users responsible for architecture design and deployment, systems lifecycle management, and infrastructure planning and operations
- Responding effectively and speedily to any problems.
- Providing training and support.
- Installation of operating system and essential software on the system.
- Maintaining and Monitoring Endpoint Security.
- Updating any software and hardware where necessary.
- Documenting all reported malfunctions and actions taken in response.
- Updating the inventory on a day-to-day basis if any changes in hardware or software.
- Hands-on experience on IP PBX. Configuration for new IP phone for new user.
- Monitoring and maintaining the Microsoft365 Admin console.
- Day to Day troubleshooting for internal user laptops & Desktops.
- Maintaining and Monitoring NVR and IP cameras.
- Able to configure new network devices such as IP Cameras, IP phones, IP printers, etc.
- Knowledge of File & Folder level permission on NAS storage
- Certification of MCSA, Hardware & Networking and Security
